Fully Outsourced Solutions
For many clients, CmR Intech provides a fully
outsourced solution providing all the services
you would expect from a large corporate IT department.
This strategy gives our clients the ability
to hand over the responsibility of their network
and release more time to concentrate on what
they do best - running their business.
Network Infrastructure Specialists
Because every business operates differently,
the network infrastructure and support often
needs to be specially tailored for each individual
client.
With this in mind, we can provide clients with
a dedicated Account Manager, who will work with
you to provide the right solution for your business.
New clients will receive a free consultancy
session to ascertain the current status of their
network infrastructure in order to create a
positive direction for moving forward.
Procurement
Making the right decisions on which technologies
to employ and getting the right level of support
after a new system has been implemented is crucial
to the success of any technology project.
This is why we offer clients a consultancy based
approach to IT purchasing. Our Procurement service
ensures the right solution is delivered on time,
and at the right price.
Implementation
Your appointed Account Manager will work with
you, to provide an implementation plan that
will aim towards a seamless installation, with
minimal business disruptions.
Support
We also offer a range of ongoing Network Support
Services to ensure long-term and cost-effective
system performance.
With CmR Intech Remote Support, we are able
to resolve approximately 80% of computer related
faults without even leaving our office. This
dramatically improves response times and reduces
support costs on general software related issues.
Ongoing Preventative Maintenance can be performed
on your system, by keeping you up-to-date with
system vendor’s patches, updates and hotfixes.
By keeping your system up-to-date we can greatly
reduce the risk of downtime as a result of software
failure.
When all else fails, an experienced Engineer
will be dispatched to resolve the fault on-site.
For more difficult faults, CmR Intech has a
fully equipped electronic workshop which completes
our end-to-end support solution.
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