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Our Services |
Fully Outsourced Solutions
For many clients, CmR Intech provides
a fully outsourced solution providing
all the services you would expect from
a large corporate IT department.
This strategy gives our clients the
ability to hand over the responsibility
of their network and release more time
to concentrate on what they do best
- running their business.
Network Infrastructure Specialists
Because every business operates differently,
the network infrastructure and support
often needs to be specially tailored
for each individual client.
With this in mind, we can provide clients
with a dedicated Account Manager, who
will work with you to provide the right
solution for your business.
New clients will receive a free consultancy
session to ascertain the current status
of their network infrastructure in order
to create a positive direction for moving
forward.
Procurement
Making the right decisions on which
technologies to employ and getting the
right level of support after a new system
has been implemented is crucial to the
success of any technology project.
This is why we offer clients a consultancy
based approach to IT purchasing. Our
Procurement service ensures the right
solution is delivered on time, and at
the right price.
Implementation
Your appointed Account Manager will
work with you, to provide an implementation
plan that will aim towards a seamless
installation, with minimal business
disruptions.
Support
We also offer a range of ongoing Network
Support Services to ensure long-term
and cost-effective system performance.
With CmR Intech Remote Support, we are
able to resolve approximately 80% of
computer related faults without even
leaving our office. This dramatically
improves response times and reduces
support costs on general software related
issues.
Ongoing Preventative Maintenance can
be performed on your system, by keeping
you up-to-date with system vendor’s
patches, updates and hotfixes. By keeping
your system up-to-date we can greatly
reduce the risk of downtime as a result
of software failure.
When all else fails, an experienced
Engineer will be dispatched to resolve
the fault on-site.
For more difficult faults, CmR Intech
has a fully equipped electronic workshop
which completes our end-to-end support
solution.
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